This Privacy Policy explains how we, Pluto Projects, collect, use, and disclose information about you when you use our website to purchase our custom outdoor furniture. We are committed to protecting your privacy and have implemented appropriate measures to safeguard your personal information.
Information We Collect
We collect personal information that you voluntarily provide to us when you use our website to purchase our custom outdoor furniture. This includes your name, email address, phone number, billing and shipping address, and payment information. We may also collect information about your browsing behaviour on our website through cookies and other tracking technologies.
How We Use Your Information
We use the personal information we collect from you to:
- Process and fulfill your orders for our custom outdoor furniture
- Communicate with you about your orders and any issues that may arise
- Respond to your inquiries and provide customer support
- Improve our website and the products and services we offer
- Detect and prevent fraud and other illegal activities
We may also use your personal information for other purposes that are compatible with the original purpose for which it was collected, or as otherwise authorized by law.
Information Sharing
We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with third-party service providers who help us fulfill orders, process payments, and improve our website. We may also share your personal information when required by law or when necessary to protect our legal rights or the safety and security of our customers.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
Your Choices
You may opt-out of receiving promotional emails from us by following the instructions in the email. Please note that even if you opt-out of receiving promotional emails, we may still send you transactional emails related to your orders or inquiries.
If you reside in the European Economic Area, you have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. Please contact us using the information provided below to exercise your rights.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of this page.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at harley@plutoproject.au.